Private Event Payment Terms & Cancellation Policy - The Chef Upstairs

Private Event Payment Terms & Cancellation Policy

By providing a deposit and reserving your event date, you understand and agree to the following payment terms and cancellation policy:

  • Method of payment – Visa, MasterCard, AMEX
  • A non-refundable deposit is required to reserve your event date
  • *In the event that the final number of guests falls below the initial estimated number, the host shall assume responsibility of payment for the minimum expected number of guests as indicated above
  • We require your menu choices and final numbers of guests to be confirmed 1 week in advance of your event date, and this amount will be billed to the card on file once confirmed
  • For in-studio events, the final balance for any additional items (such as beverages, etc) would be billed at the end of your event on-site
  • For at-home events, the final balance for any additional items (such as gratuity, travel fees, server fees, parking, etc) would be billed the day of or after your event
  • You may change your event date up until 21 days prior to your event
  • If you cancel with less than 21 days notice from your event date, you are responsible for the full event price (non-refundable deposit, remaining balance, and the full cost of any event extra’s ordered and already purchased by The Chef Upstairs Inc. on your behalf)
  • Please note, exceptions will not be made for any reason including but not limited to inclement weather, sickness or illness, family circumstances, traffic etc. 

 Thank you for your understanding of our policy!

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