Cancellation and Change Policy
**All sales are non-refundable and final**
Cooking Classes (Adults, Kids and Teens)
7 or more days’ notice: You may reschedule your class date. Send your reschedule request to us via email.
Less than 7 days’ notice: You cannot reschedule but please feel free to have someone attend in your place.
No notice: You cannot reschedule to a future class.
Cooking Camps (Summer, Winter, March Break and PD Days)
Cancellation requests must be made via email at least 21 days before the start date of your child's camp session.
All cancellations and refunds that are accepted, will be subject to a $25 administration fee per camp session and per child cancelled.
There are no substitutions, make-up days or refunds for cancellations requested or missed days after the start date of your child’s camp session.
Sickness, Illness or Inclement Weather
There are no exceptions for any reason including, but not limited to inclement weather, sickness or illness, family circumstances, traffic etc.
Consider our cooking classes and camps like cooking “events”. If you fail to show up to an event, such as a concert, you cannot get a credit back from the concert venue, no matter the reason. Please think of our classes and camps the same way.
If you have any dietary restrictions or allergies, please contact us prior to booking your class to ensure we can accommodate. Sales are final so if you do have any dietary restrictions, allergies or questions, please contact us prior to booking to inquire if the class of interest is suitable for you.
If you are unable to attend your class, please feel free to have someone take your place.
It is the guest’s responsibility to be aware of the date and time of a class. A confirmation email is sent at the time of booking to the email used for the registration. Please make note of your class date and time. If you do not receive an email within 2 hours after booking, please contact us via email so we can forward you the details.
Occasionally, it is necessary for us to cancel a class or camp due to insufficient enrollment with a minimum of 48 hours prior notice. When this occurs, we will re-book you into another class or camp of your choice.
When using a gift certificate to reserve a class, the above cancellation policy is in effect.
*Please do not ask for an exception as you will be referred back to this policy. We thank you for your understanding.